Refund policy

RETURN OR REFUND OF PRODUCTS

We will not offer refunds or returns on our Products except as required under the CGA.

We will not offer a refund or return on a Product if it is ordered incorrectly or not suitable for you.

If a refund is requested in accordance with the CGA on a Product that has been used, we may only offer a partial refund, at our sole discretion.

If a refund is requested in accordance with the CGA and we refund you, we reserve the right to charge you a re-stocking fee.

We will not refund shipping fees.

Gift Cards are treated like cash, and are non-refundable.

We may charge additional fees for redelivery

We may require photos or the return of damaged or faulty products for investigation. All product issues must be notified to us by email within 7 days from delivery date (date as shown in our courier tracking system)